Hong Kong Local Delivery Service
The website delivers the product straight to the delivery address provided in the order form through our designated courier, except:
- Restricted areas, hotels, and mailboxes
- Locker pick-up serviceTime Of Delivery
* Handling time varies for payment confirmation and arrangement of delivery due to individual payment conditions and the use of any online voucher.
Overseas Delivery Service
1. Shipping Fee and Time
We provide overseas delivery services to specific country/zone listed below:
| Zone | Shipping fee (HKD) | Estimated Time of Delivery |
| Taiwan | HK$ 300 | 15 – 20 business days |
| Japan / South Korea / Thailand / Malaysia / Singapore / Philippines | HK$ 360 | |
| Australia / New Zealand | HK$ 500 | |
| U. S. A. / Canada | HK$ 600 | |
| U. K. / Italy | HK$ 650 |
Overseas Delivery Special：Free International Shipping with spending HK$10,000 or above on selected items
*Promotion is not applicable on Discounted Product, Pure Gold Product. Terms & conditions apply.
Notes:
- The fee is per order, with a maximum of 4 items.
- Goods will be dispatched in 35 business days after we receive your order.
- The items of each order will be insured (subject to the terms of the insurance policy) until they are delivered to the designated delivery address.
- The actual time of delivery is subject to the delivery schedule of FedEx, our designated courier.
Please note that before ordering, you are responsible to ensure the goods can be lawfully and legally imported to the destination country/region.
Taxes and Duties
The Prices are exclusive of any and all applicable Taxes and Duties. You are responsible for the payment of any and all Taxes payable on the purchase, import, and customs clearance of the Goods when the Goods arrive at your destination country/region. You are advised to contact your local customs authority for details and procedures for the payment of such Taxes.
国内运送：
• A. 线上配送
• 1. 配送方式：
（1）珠宝饰品：采用顺丰快递或中国邮政特快专递（EMS）进行配送；
（2）非珠宝饰品：采用其他物流公司（包括但不限于韵达、圆通）进行配送；
• 2. 配送范围：仅限中国大陆地区，中国香港、中国澳门、中国台湾及海外暂不支持配送；
• 3. 配送费用：全场包邮；
• 4. 全程运输保险：全场商品均有购买全程运输保险，由运输原因发生的丢失均由快递公司提供全额赔付。丢失货品后快递公司需7个工作日查实丢失的邮件详情（即货品信息），快递公司确认赔款后我司将先行退款给予客户。
• 5. 发货时间：
（1）珠宝饰品订单付款后48小时内发货（法定节假日、大型促销活动除外）；
（2）预售商品、定制商品、非珠宝饰品等特殊商品以页面具体说明的发货时间为准；
【温馨提示】影响正常发货有以下原因：
①. 地址错误、地址不全、情势变更因素或自然灾害/交通戒严/突发战争等不可抗力因素，将直接导致无法配送或者延误配送时间；
②. 买家在填写收件人地址时要尽量完整详细，如要变更地址请在拍下之前修改，请不要填写信箱地址（快递公司不派送，会延误收货时间），联系电话非常重要，保持开机状态，只有这样才能保证商品的安全、快速送达，谢谢配合！